Why accreditations matter in the cleaning industry
Thursday, October 11th, 2012Cleaning accreditations are all about defining and recognising quality, safety, and excellence. Accreditation schemes detail the skills, knowledge, and code of conduct required by commercial cleaning services. These accreditations are like qualifications, and they instill confidence in the client when they are searching for a new commercial cleaning contract. For cleaning companies and staff, accreditations are treated as professional achievements.
Standards
Most importantly, accreditation schemes establish the high standards that cleaners should work towards. By setting standards in this way, commercial cleaning companies are aware of the expectations placed on them, and the quality of work they should aim to achieve. These standards also benefit clients, as they can be assured that their accredited cleaners will act professionally and lawfully. While the names of accreditation schemes do vary, some of the most common and vital ones include Occupational Health and Safety, Environmental Management, and Quality Assurance.
Credibility
Certification relates to credibility, and as such, accreditations contribute to a company’s reputation. They also attest to the cleaning provider’s resources, capability, and skill set. On a more implicit level, they promote the company’s trustworthiness, integrity, and ability to comply with the law. Commercial cleaning companies have to prove their eligibility for certification. The process to become accredited isn’t always easy, so every client should rest easy knowing that such certifications need to be earned.
Third party involvement
Accreditations are assessed by international, national, and private certifiers. The involvement of these types of third parties is important for cleaners and clients. Clients have the knowledge and peace of mind that their cleaners are overseen by a strict board. Furthermore, they know that they can confidently contact a third party if any issues or problems arise.
Development
From a Sydney commercial cleaner’s perspective, being involved in an accreditation scheme is invaluable. If they can maintain an accreditation, a commercial cleaning company will be conveniently updated on new techniques, legislation, and initiatives, thus keeping them at the forefront of their industry.
A breakdown of Broadlex’s accreditations
• Broadlex has a certified Quality Assurance program in accordance with AS/NZS ISO 9001:2008. Basically, this means that the quality of our work has been recognised as being consistently high. It is set to ensure business performance as well as client confidence.
• Broadlex has an accredited Work, Health and Safety Management System (WHS) in compliance with AS/NZS 4801-2001 and an Occupational Health & Safety System (OH&S) as certified by Global-Mark. These accreditations mean that we continue to provide safe working environments, equipment, and materials, as well as appropriate training.
• Broadlex also has a certified Environmental Management System. We manage our business in such a way as to protect our staff and the public as well as avoid any adverse effects on the environment. As well as complying with the government systems, Broadlex is also an active member of the Green Building Council of Australia.
• Finally, Broadlex conducts risk assessments and manages risks in accordance with AS/NZS 4360:2004. Because we work in commercial areas that are used by the public, it is vital that risks are identified and controlled.












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