Posts Tagged ‘ contract cleaning ’

OH&S requirements for commercial cleaning sites

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Wednesday, November 28th, 2012

These days most commercial cleaning work is serviced by contractors. A flow-on effect of this is the rise in workers compensation premiums from 2.67% to 10.52%. This notable increase has resulted in greater emphasis being placed on OH&S requirements to ensure that contract cleaning is carried out in the safest possible way.

The process should begin during the planning stage. Both the client and the contracted cleaning company have a responsibility to each other to clearly demonstrate their respective commitments to specific health and safety requirements.


Two sides of the story

Generally speaking, one of the main tenets of the contractual agreement from the property owner’s/manager’s side is the guarantee of a safe working environment for the cleaning contractors. This includes under normal day-to-day duties, but also heavily applies to post-hazardous situations, ensuring that work can and will only resume after an area has been deemed safe again.

Cleaning contractors are required to demonstrate that they possess the below systems which property owners/managers generally now regard as an absolute minimum:

  • Compliance with Health and Safety legislative requirements
  • OHS managements systems
  • Compliance with workers comp. and injury management requirements
  • Risk Management systems
  • OHS Incident notification
  • OHS Performance reporting
  • Property Specific Safety Management Plan


The above accreditations need to be proven before cleaning equipment has even been touched. Despite common misconception – commercial cleaning is inaccurately reflected by an individual in overalls boasting a sub-standard vacuum cleaner. This industry has become a science, and credible cleaning contractors provide safe and structured services.

To maintain a certain level of standard; cleaning contractors need to provide their staff with career development and ongoing training. Whether the individual executing the cleaning services or overseeing them – being able to identify issues before they become problems is becoming a necessity.

Supervisors and managers are now more commonly able to identify potential hazards and risks without the necessity to engage OHS consultants. This means immediacy in developing real solutions to avoid the avoidable, as well as cost savings for clients.

What does ancillary services mean?

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Thursday, October 11th, 2012

The cleaning industry is varied and segmented, and most companies supply components of these segments. While “cleaning” and “property maintenance” are fairly standard services, large commercial cleaning companies will also have the resources and manpower to offer “ancillary services.” Ancillary services are specialised, ad hoc tasks that fall outside a standard cleaning or maintenance service. In simpler terms, they are any extra “odd jobs” that a client might need done. However, the tasks involved in ancillary services often require their own skill sets, which is why not every cleaning company are able to offer them.

Here at Broadlex, we have the resources and ability to perform these specialised jobs for our clients if the need arises. In fact, we integrate ancillary services with our core offering of cleaning, property maintenance, and site management. By responding to all of our clients’ cleaning needs in this way, Broadlex alleviates any worries on their behalf.

In this post, we have outlined the types of tasks that can be classified as ancillary services.

Maintenance work

This category encompasses any ad hoc, external work that may not be necessary for every client. When assessing the need for these kinds of services, factors such as space, budget, and length of the contract are taken into account.

  • Pest control
  • Landscaping
  • Gardening and trimming
  • Waste reduction and recycling programs

Needs-basis services

Like the name suggests, these tasks are done only when required. Usually, they are staggered and done at various intervals throughout the year. This applies to tasks like pressure washing or carpet cleaning. Otherwise, they are done in response to special and emergency cleaning circumstances. This includes tasks like graffiti removal.

  • Special event cleaning services
  • Carpet cleaning
  • Window cleaning
  • Blind cleaning
  • Upholstery cleaning
  • Computer room services
  • Escalator cleaning
  • Food service sanitation
  • Surface floor care and slip testing
  • Pressure washing
  • Graffiti removal
  • Quick response cleaning
  • Sanitary services
  • Disaster recovery services – i.e. cleaning up after floods or fires

Commercial cleaners offer these kinds of labour-intensive services in order to maintain the cleanliness and image of their clients’ properties. From a client’s perspective, ancillary services offer a sense of security and support that their contracted cleaning company will be able to cater for any cleaning requirement the company may require.